Optometrists have now been allowed to open their practices with stringent regulations to ensure the safety of themselves, their staff and you, their patients. Before reopening their doors, optometrists are required to implement protocols and take all the necessary hygienic precautions towards maintaining a clean and sanitised environment. All surfaces are sanitised before and after a consultation, with particular attention given to surfaces with which patients come into direct contact, such as the chair and certain testing equipment. Frames that have been handled by patients and optometric staff are sanitised before being replaced. If the optometrist or a member of his or her staff has symptoms of COVID-19, they will not be allowed to come to work until they have been cleared by the medical authorities.
Patients are required to follow guidelines recommended by the World Health Organisation that will further ensure safety when visiting the optometrist. Before visiting your optometrist for any reason, whether it is an adjustment to a frame, an eye examination or a consultation about an acute visual problem, call the practice to schedule an appointment. If you or a family member has had flu symptoms or have travelled within the two weeks prior to the appointment, it is necessary to reschedule the appointment for two weeks later to allow for a quarantine period. If you or a family member have had contact with a person who has tested positive for COVID-19, inform the optometrist or receptionist immediately so that appropriate action can be taken.
To follow the regulation of social distancing and avoid crowding in the waiting room, arrive for your appointment exactly on time, neither early nor late. You may be screened for COVID-19 before entering the practice. Wearing of a mask is mandatory for optometrists, their staff and patients. Both staff and patients are required to sanitise their hands with sanitiser provided by the practice on entering and leaving. Unless absolutely necessary, for example with children, patients should not be accompanied by others when visiting the optometrist.
During these challenging times, stay safe and stay well!